Professional Profile
IT Executive at Fortune 500’s and mid-sized companies. I deliver a culture that emphasizes and lives collaboration, transparency, and accountability for positive change. I build, coach and mentor IT Operations, Support and Services with these same guiding principles. Through open, honest communication and a commitment to fostering trust and respect, these seemingly simple (but not always easy) disciplines allow me to turn challenges into opportunities and success for individual, team, company and customer.
My expertise includes:
• Innovative thought leadership
• Large scale support management
• Strategic Planning leadership
• Process cost reduction/elimination
• Process re-engineering/automation
• Team and Individuals coach
• Organizational change
• Regulatory compliance
• Continuous quality improvement
• Financial management acumen